FAQ

HELP! I DON’T KNOW HOW TO BUY THINGS ONLINE.

Here we will show you a quick and simple guide of steps from register till make payment.

Shopping in the website
Add to cart the desire item(s)
Check out the shopping cart
Check the desired item quantity or other detail
Select “Checkout” in your shopping cart
Enter code if you have ANY coupon for promotion
Fill up billing details and shipping address
Check “Create Account” (optional)
Choose the payment method and “Place Order”
Get the order number
Make payment
Inform payment thru call/email/FB inbox

WHAT IF I CAN’T MAKE PAYMENT ONLINE?

You can choose “Direct Bank Transfer” when you check out. Then, send an email to victor@ecolandevolution.com.my to inform your successful payment. Payment details must provide order number.

Bank Name : Hong Leong Bank
Account Name: Eco Land Evolutions Sdn Bhd
Account No: 21900042215

HOW MUCH IS YOUR DELIVERY FEES?

We provide Free Shipping to anywhere in Malaysia.

HOW DO I RETURN AN ITEM?

At Eco Land Evolutions, we want our customer to be completely satisfied with their purchases. However, If you’d like to return or exchange an item, please notify us within 14 days after receiving the items and to specify if you would want a replacement or a money refund.

We will provide 100% refund for returned items and payment will be made within 14 days of the return of the product.